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Welcome! You’ve arrived at the Healthcare Improvement Guide.

The materials here were created for The Certificate in Healthcare Improvement, which ran for 5 years, (2018-2022) as a hybrid learning program designed to train inter-professional clinical teams in practical skills for health care improvement, grounded in the science of health care delivery. It was supported by the Department of Medical Education and Center for Performance Improvement at Maine Medical Center/MaineHealth. Program Leadership was provided by Dr. Kathleen Fairfield.

The Certificate Program is no longer running but the materials are available here. We also include two publications from the Journal of Maine Medical Center (JMMC) for our work. We hope you will find this material useful!

The Faculty: Kathleen Fairfield, Isaac Stickney, Deb Rothenberg, Mark Parker, Erin Graydon-Baker, Bob Trowbridge, Alison Samitt, Peter Bates, John Tooker, Jordan Peck, Ghassan Saleh, Omar Hassan

This resource is open-access. Want to share with others? Provide this link: https://mmc.instructure.com/courses/510

Learning Healthcare Systems
Improvement Science
Patient Safety & Diagnostic Error
Population Health & Health Equity
Leadership

Introduction to Learning Healthcare Systems & Practice Variation
Preference Sensitive Care
Strategies for Reducing Practice Variation in a Learning Healthcare System

Introduction to Patient Safety
Creating a Culture of Safety
Patient Safety Toolkit
Science of Diagnostic Error
Reducing Diagnostic Error
Public Reporting of Quality Measures

What is Leadership?
Why is Healthcare Organized & Financed as it is?
Leading Ourselves - Empathy, Listening, Humility, Resilience
Disruptive Innovation, Leading Change and Better Health Care
Challenging Conversations
Case Studies in Leadership

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